Terms of service

 

These Terms of Service govern your access to and use of calpaktravelx.shop, including purchases made through our online store.

By accessing the website or purchasing from us, you agree to these Terms to the extent permitted by applicable law.

Nothing in these Terms excludes or limits statutory consumer rights that cannot legally be excluded.

1. About These Terms

Throughout these Terms, "we", "us" and "our" refer to calpaktravelx.shop in connection with operation of the online store.

"You" and "your" refer to the customer or website visitor.

These Terms should be read with our Privacy Policy, Return and Refund Policy and Shipping Policy.

2. Online Store Use

You may use our website only for lawful purposes.

You must not use calpaktravelx.shop in a manner that violates applicable law, infringes another person's rights, interferes with website operation, introduces malicious software or attempts to gain unauthorised access to our systems.

You must provide accurate information when placing an order.

3. Product Information

We aim to describe and display products as accurately as reasonably possible.

Images are provided to assist customers but actual product appearance may vary slightly due to lighting, photography, screen settings, manufacturing variations or other factors.

Where dimensions, specifications or compatibility information are important to your purchase, you should review the relevant product information before ordering.

4. Availability

Products are subject to availability.

Adding a product to a shopping cart does not reserve that product.

We may withdraw products or update inventory without prior notice.

If a product becomes unavailable after an order has been submitted, we will take appropriate steps, which may include cancelling the affected item and issuing a refund.

5. Orders

Submitting an order constitutes an offer to purchase the products selected.

An automated order acknowledgement does not necessarily mean that an order has been finally accepted.

We reserve the right to reject or cancel an order where reasonably necessary, including because a product is unavailable, payment cannot be authorised, pricing contains an obvious error, fraud is suspected or fulfilment is legally prohibited.

Where payment has already been collected for an order that we subsequently cancel, the relevant amount will be refunded.

6. Prices

Prices displayed on the website may be changed from time to time.

The price applicable to an accepted order will ordinarily be the price shown during checkout when the order is submitted, subject to correction of obvious pricing errors where permitted by law.

The total amount payable will be displayed before the customer confirms the purchase.

7. Payment

Customers must use a payment method made available at checkout.

By submitting payment details, you confirm that you are authorised to use the selected payment method.

Payment processing may be performed by third-party providers.

We are not responsible for a payment provider refusing or delaying a transaction for reasons outside our reasonable control.

8. Shipping

All orders currently qualify for free standard shipping.

Our estimated standard delivery timeframe is 15 to 20 days.

More information is available in our Shipping Policy.

Delivery estimates are not intended to limit mandatory consumer rights concerning delivery.

9. Delivery Information

Customers are responsible for providing a complete and accurate delivery address.

Please check delivery details carefully before submitting an order.

If you discover an error after ordering, contact info@calpaktravelx.shop as soon as possible.

We cannot guarantee that delivery information can be changed after fulfilment has begun.

10. Risk in Goods

Risk relating to goods will transfer in accordance with applicable consumer law.

Nothing in these Terms is intended to transfer risk to a UK consumer earlier than permitted by law.

11. Returns and Cancellation

Qualifying UK consumers generally have statutory cancellation rights for distance purchases.

Detailed information concerning cancellations, returns, faulty items and refunds is provided in our Return and Refund Policy.

Customers should contact info@calpaktravelx.shop before returning products.

12. Faulty Goods

Nothing in these Terms limits legal rights relating to faulty, damaged or misdescribed products.

Where goods do not conform to the contract, remedies will be provided in accordance with applicable consumer law.

13. Promotions

Promotional offers may be subject to specific terms displayed with the promotion.

Unless otherwise stated, promotions cannot necessarily be combined.

We may refuse promotional use where there is reasonable evidence of fraud, technical abuse or manipulation.

Any promotion will remain subject to mandatory consumer law.

14. Accuracy of Website Information

We make reasonable efforts to keep information accurate.

However, website content may occasionally contain typographical errors, technical errors, inaccurate stock information or other mistakes.

We may correct errors and update information when discovered.

Nothing in this section permits us to avoid contractual or statutory obligations concerning orders already accepted where the law does not permit such avoidance.

15. Intellectual Property

Website content, including original text, graphics, layout, photographs, logos, software elements and other material, may be protected by copyright, trade mark and other intellectual-property rights.

You may use the website for personal shopping purposes.

You may not reproduce, sell, commercially exploit, scrape, systematically extract or redistribute protected website content without appropriate permission or another lawful basis.

16. User Submissions

If customers submit reviews, feedback or other content, they must not submit unlawful, defamatory, fraudulent, threatening, infringing, malicious or deliberately misleading material.

You remain responsible for content that you submit.

17. Prohibited Activities

You must not interfere with website security, attempt unauthorised access, transmit malware, conduct automated activity that materially disrupts our services, impersonate another individual, use stolen payment information or use the website in connection with unlawful conduct.

We may restrict access where reasonably necessary to protect customers, our systems or third parties.

18. Third-Party Services

Our store may rely on services provided by Shopify and other third parties, including payment providers, delivery providers, analytics services and technical infrastructure providers.

Their services may be governed by independent terms and privacy practices.

19. Third-Party Links

Links to third-party websites may be provided for convenience.

Unless expressly stated otherwise, we do not control third-party websites and are not responsible for their independent content or practices.

20. Website Availability

We aim to maintain website availability but do not guarantee uninterrupted access.

Access may occasionally be affected by maintenance, technical problems, security incidents, network disruption or circumstances beyond our reasonable control.

21. Consumer Rights and Liability

Nothing in these Terms excludes or limits liability where exclusion or limitation would be unlawful.

In particular, nothing is intended to exclude liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.

Nothing in these Terms limits mandatory rights available to consumers under applicable law.

22. Personal Information

Personal information is processed in accordance with our Privacy Policy and applicable data-protection law.

Please review the Privacy Policy before using the website.

23. Account Security

Where account functionality is available, customers are responsible for taking reasonable measures to keep their login credentials confidential.

If you believe your account has been compromised, contact us promptly.

24. Suspension and Termination

We may suspend or terminate access to website functions where reasonably necessary because of fraud, abuse, unlawful conduct, security threats or serious violation of these Terms.

Termination does not remove rights or obligations that arose before termination.

25. Changes to These Terms

We may update these Terms from time to time to reflect changes to our operations, services or applicable requirements.

Updates will be published on calpaktravelx.shop.

Changes will not ordinarily apply retrospectively in a way that unlawfully removes rights already acquired under an existing contract.

26. Severability

If any provision of these Terms is held to be unlawful or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

27. No Waiver

Failure to enforce a provision immediately does not necessarily constitute a waiver of the right to enforce that provision later.

28. Governing Law

These Terms and purchases made through calpaktravelx.shop are intended to be governed by the laws of England and Wales, subject to mandatory consumer protections that apply to customers residing elsewhere in the United Kingdom.

Consumers residing in Scotland or Northern Ireland retain any mandatory rights and jurisdictional protections available under applicable law.

29. Contact Information

Questions regarding these Terms may be sent to:

calpaktravelx.shop
Email: info@calpaktravelx.shop